Learning Method: Instructor-led Classroom Learning Duration: 1.00 Day
In any profession, you will find yourself in a situation where you need to relay information to another colleague. When such situations arise, good communication skills are an essential part of getting your message across clearly. This course will show you how to apply advanced verbal and written communication techniques in your workplace.
Upon successful completion of this course, students will be able to:
- determine the content of your message.
- determine the best way to prepare and deliver your message verbally.
- examine the basics of building a well-structured presentation.
- examine the mechanics of delivering a successful presentation.
Write to be Understood
Determine When to Write
Plan Your Message
Perfect Your Style and Mechanics
Writing in the Workplace
Speak to be Heard
Prepare Your Message
Deliver Your Message
Plan for High Impact Presentations
The Importance of Planning
Outline Your Presentation
Develop Your Script
Add Visual Aids
Captivate Your Audience
Make Final Preparations
Basics of Delivery
The Question-and-Answer Session
Assess the Presentation
Holding Effective Meetings
Clarify the Purpose of the Meeting
Create the Agenda
Lead a Session Effectively