Business Writing for Professionals

Learning Method: Instructor-led Classroom Learning Duration: 1.0 Day


In this course, students will learn how to organize and write effective business documents. Students will learn how to identify techniques to write effective business communication that is clear, concise, and appropriate in a business context.


Lesson 1: Writing Effective Business Communication

  • Write strong sentences
  • Organize your content
  • Analyze your audience

Lesson 2: Writing Email and Other Electronic Communication

  • Write an email
  • Write instant messages and text messages

Lesson 3: Writing Common Business Documents

  • Write an internal announcement
  • Write a routine request
  • Write a response to routine requests
  • Write a complaint
  • Write a positive response to customer complaints
  • Write bad-news messages

Lesson 4: Writing a Business Letter

  • Write a business letter
  • Write a thank-you letter

Lesson 5:  Writing Business Proposals

  • Persuade your audience
  • Write an executive summary
  • Use visuals
Site Loader